Shipping policy

Shipping & Delivery Policy – Zuzuvi

This Shipping & Delivery Policy applies to all purchases made from the Zuzuvi website, owned and operated by VF TEXTILE AND APPAREL SOLUTIONS PRIVATE LIMITED (“we”, “us”, “our”, “Company”).

1. Domestic & International Shipping

  • For International Buyers:
    Orders are shipped and delivered through registered international courier companies and/or International Speed Post only.

  • For Domestic Buyers (India):
    Orders are shipped through registered domestic courier companies and/or Speed Post only.

2. Order Processing & Dispatch Timeline

  • Orders are generally processed and shipped within 1–2 business days from the date of order confirmation and successful payment.

  • In some cases, shipping may occur as per the delivery date agreed at the time of order confirmation.

  • All deliveries are subject to:

    • Courier company norms

    • Postal department regulations

    • Operational constraints beyond our control

3. Delivery Responsibility

  • VF TEXTILE AND APPAREL SOLUTIONS PRIVATE LIMITED is not liable for delays caused by:

    • Courier companies

    • Postal authorities

    • Natural calamities

    • Operational disruptions

  • Our responsibility is strictly limited to handing over the shipment to the courier/postal authorities within 1–2 business days from order confirmation and payment, or as per the agreed delivery date.

4. Delivery Address

  • All orders will be delivered only to the address provided by the buyer at the time of checkout.

  • Customers are requested to ensure that:

    • The address is complete and accurate

    • Contact details are correct and reachable

  • The Company shall not be responsible for failed deliveries due to incorrect or incomplete address details.

5. Service Confirmation

  • Delivery and service confirmation will be sent to the registered email ID provided during order placement.

  • It is the customer’s responsibility to regularly check their email (including spam folder) for order updates.

6. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at the checkout page before payment.

  • Charges may vary depending on:

    • Product type

    • Order value

    • Delivery location

    • Domestic or international shipping

7. Customer Support for Shipping Issues

For any issues related to shipping, delivery, or service utilization, you may contact us at:

Phone: +91 91642 06531
Email: veereshk80@gmail.com (You can replace with your official domain email if needed)

8. Policy Updates

VF TEXTILE AND APPAREL SOLUTIONS PRIVATE LIMITED reserves the right to modify or update this Shipping Policy at any time without prior notice. The updated policy will be effective immediately upon being published on the website.